After publication

Check your content is working for your users

You should regularly confirm that your content works for your users. You can ask your department communications web manager to check:

  • on page searches in analytics (often an indication people did not find what they were looking for on that page)
  • how users got to your page and where they clicked next (are they going where you expected or wanted them to?)
  • user feedback left on through the Feedback form.
  • feedback from any offline channels, eg. the Inquiry desk and other front line staff.

Contact to inquire about accessing website analytics.

Last update:
Aug 14, 2018