Content design always starts with user needs

When we talk about content design we mean taking a user need and presenting it on in the best way possible.

A user need is something that a user will need to do or find out from government and can include:

There are a few content formats and tools on, all developed in response to the specific needs of different types of users.

Before publishing to, you need to know your users’ needs and design your content around them.. 

Last update:
Aug 12, 2018