Team roles needed for alpha

The team needs the following roles.

From the department that will own the service

  • Service owner who will be responsible for ongoing delivery of the service by their department and will have strategic decision making authority.
  • Subject matter experts (SMEs) from the department who are familiar with delivery of the existing service.
  • Project manager who will be responsible for managing the project schedule, scope and budget.

Some teams may also need:

  • Business analyst who will be responsible for analyzing current business process and aiding the Service Owner when required.

From eServices for Citizens

  • Delivery manager who will be responsible for following the standard, leading service assessments and managing contracts related to the project.
  • Service design manager who will be responsible for leading the alpha phase and ensuring what gets designed and built is aligned with the overall eServices strategy and user experience.
  • Web architect who will be responsible for the technical architecture and implementation of the service.

 

Next: How you know alpha is finished →

Last update:
Jun 4, 2019