How long discovery takes

There’s no standard for how long discovery will take, but most teams spend about 2 weeks.

It’s important the team can commit to the discovery phase and not be split amongst many other obligations. When setting up the team, you should aim to retain the same team members (in their same roles) throughout all of the transactional service design and delivery phases. This will provide continuity and ensure the successful delivery of the service.


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Last update:
Jun 4, 2019