When we talk about content design we mean taking a user need and presenting it on Yukon.ca in the best way possible.
A user need is something that a user will need to do or find out from government and can include:
- finding a government employee
- working out whether they’re eligible to claim a benefit
- renewing a vehicle registration
There are a few content formats and tools on Yukon.ca, all developed in response to the specific needs of different types of users.
Before publishing to Yukon.ca, you need to know your users’ needs and design your content around them..