Content maintenance content should be up-to-date and meet a user need. If there is not a user need or a legal reason to publish, it should not be on

There are 2 ways to deal with content when it has come to the end of its life. You can either withdraw it or remove it.

Withdraw outdated content

All webpages should be edited and updated when the information becomes out of date. Do not create a new content item unless there’s a new and distinct user need for it.

Other content items, especially time-bound pages such as news and events, can be withdrawn when they’re no longer current.

If you think content should be withdrawn, ask ‘will leaving it as-is get in the user’s way of completing their task?’ For example, an old news release announcing a benefit appearing in search above the guide on how to claim that benefit.

Remove or archive content

If you remove, or archive content from, it will no longer appear on the website and users will not be able to find it. Publishers will still be able to access it through the publishing applications in Drupal.

Content shouldn’t normally be removed from the website.

However, you can remove a page from the website when:

  • the content has been included in another page (make sure you redirect to it);
  • the user need is better met elsewhere on (redirect to it);
  • you published it in error, or before you were meant to;
  • it contains someone’s personal details;
  • it’s out of proposition for;
  • it infringes copyright; or
  • it’s defamatory or obscene.

If you remove a page because it has someone’s personal data on it (such as right to be forgotten or convictions) record the URL of the page you removed. You should also do this if you remove the page for copyright reasons or defamation.

Last update:
aoû 21, 2018